Terms & Conditions

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Welcome to KTP Studios DBA KTPStudio.com. KTP Studios. DBA KTPStudio.com and/or its affiliates provides products and services to you when you visit or shop at KTPStudio.com, or use KTP Studios. DBA KTPStudio.com products or services. KTP Studios. DBA KTPStudio.com provides its Services subject to the following conditions.

LEGAL CLAIM

NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEBSITE. KTPSTUDIO RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.

DISCLAIMER OF WARRANTIES

THIS SITE, INCLUDING ALL CONTENT, FUNCTIONS, AND INFORMATION, WHICH IS MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, IS PROVIDED ON AN “AS IS” “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. KTPSTUDIO DOES NOT WARRANT THAT THE SITE OR ITS FUNCTIONS, FEATURES, OR CONTENT CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE… OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS.

PRIVACY

Please review our Privacy Notice, which regulates your use of KTP Studios. DBA KTPStudio.com Services, to understand our practices

APP PERMISSIONS

When you use apps created by KTP Studios. DBA KTPStudio.com, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions.

ORDER APPROVAL

The Customer is fully responsible for final proof and layout approval prior to the printing process.

KTPStudio.com is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspellings, Graphics, Bleeds, Grammar, Damaged Fonts, Punctuation, Wrong Cuts, Incorrect or Missing Folds, Finished Product Size.

By submitting the above document to KTPStudio.com “I agree to the following terms”:
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed, and that I assume all responsibility for typographical errors.

ORDER PICK-UP

KTPStudio.com will make several attempts to contact the Customer when packages are ready for pickup.

Please be advised that courier pickups are not permitted, and customers must pick up their own orders.

COPYRIGHT

All material and software are Copyright (c) 2017 KTP Studios. DBA KTPStudio.com. All rights are reserved worldwide. It is strictly prohibited to redistribute, copy or republish any of the material and software contained on the KTPStudio.com website and/or its subsidiaries; or the copyrighted property of parties from whom KTPStudio.com has licensed such property.

You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the KTPStudio.com Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner’s exclusive rights prohibit the reproduction of any original work. KTPStudio.com policy also states that you cannot use explicit language or pornography on printed materials and merchandise.

CUSTOMER CONTENT

You understand that all information, data, text, photographs, graphics, messages or other materials (“Content”) are the sole responsibility of the person from which such Content originated. This means that you, and not KTPStudio.com, are entirely responsible for all Content that you use from KTPStudio.com Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content.

You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of KTPStudio.com or any third party. KTPStudio.com does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will KTPStudio.com be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable.

We do not print adult content (art is accepted), copy-righted material, discriminatory material, FDA material, or money. We reserve the right to deny services without a disclosed reason for objectionable content.

Products and services are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.

You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed, or other actions, that are taken through your registered account.

You acknowledge that KTPStudio.com does not pre-screen Content, but that KTPStudio.com and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that KTPStudio.com may preserve Content and may also disclose Content if required to do so by law or if there is certain belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of KTPStudio.com, its users and the public.

ACCESS TO CONTENT

We advise that you have a copy of all files and content uploaded to KTPStudio.com, as we will not be able to send back any of your files/content at any given time.

After print, your Content and the Proofs that KTPStudio.com sent you may be removed/deleted at any time without notice. Proofs will remain available for a maximum of three months. Content and Proofs created by KTPStudio.com’s Design Services will remain available in perpetuity, barring catastrophic data loss.

KTPStudio.com maintains no guarantee that Content uploaded into our system or provided by us as a background or clip art asset will be available in the future.

GOVERNING LAW

The internal laws of the State of California shall govern the performance of the Agreement, including these Terms and Conditions, without regard to such state’s conflicts of laws and principles. You consent to the exclusive jurisdiction and venue of the courts located in Los Angeles County, California for all disputes arising out of, or relating to, the Agreement, including these Terms and Conditions and use of this Site.

LEGAL FEES

If any suit or action or other proceeding is commenced to enforce or interpret any of the terms or provisions of this Agreement, the prevailing Party in such suit or action or other proceeding shall be entitled to an award against the other Party for the prevailing Party’s reasonable attorney’s fees and costs incurred both at trial and on any appeal.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL KTPSTUDIO – INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SUCCESSORS, ASSIGNS OR AFFILIATES (COLLECTIVELY, THE “COVERED PARTIES”) – BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS. IN NO EVENT SHALL THE COVERED PARTIES TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE), ARISING FROM THIS AGREEMENT OR YOUR USE OF THE SITE, EXCEED THE AMOUNT PAID BY YOU TO KTPSTUDIO.COM.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless the Covered Parties and all parties from whom KTPStudio.com has licensed portions of the Content, from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to (A) your use of the Site, (B) your breach of the Terms and Conditions, (C) your dispute with another user, (D) the unauthorized access to any protected area of the Site, and (E) any image or content being reproduced as part of your order. If using the Site on behalf of a third party, you agree to defend, indemnify and hold harmless the Covered Parties as described on behalf of yourself and any third party.

YOUR ACCOUNT

If you use any KTP Studio. DBA KTPStudio.com Service, it is your sole responsibility to maintain confidentiality of your account and password, and to restrict access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. KTP Studio. DBA KTPStudio.com sells products only to adults, not children, who can purchase with a credit card or other permitted payment method. Those under the age of 18-years-old may use KTP Studio. DBA KTPStudio.com services only with the involvement of a parent or guardian. KTP Studio. DBA KTPStudio.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

LIMITATION OF LIABILITY – MIGRATING TO THE NEW WEBSITE

It is our goal to make the transition to our new website seamless and simple for all users. However, to the fullest extent permitted by law, in no event shall KTPStudio.com be liable for any issues that may arise from migrating from the current website to the new website, including but not limited to: loss of data, issues with previous or current orders, issues with user’s customers or customer’s orders, user’s inability to comprehend the new website functionality and features, technical issues (server, network, bugs, speed of site), or missing features, graphics, copy, links or any other data on the website.

MIGRATION DISCLAIMER

If you have any orders, marketing orders (proposals or packages), mailing orders, design orders, or any type of order that has not yet been delivered to you, we advise that you wait until they are complete (in other words shipped/delivered to you) before migrating over.

Once you migrate, you will only have access to log in to our new website, not our old website. Although the data from your previous orders will be available for you to view on the new website, it will only be a view-only access, and you will not be able to re-upload files, approve orders, or take any other action on them, aside from viewing the details of that order and creating problem tickets. This is for previous orders only. However, if these orders are already in production, they will continue to be processed until they are printed and delivered to you.

In addition, if you have saved designs in your account and migrate over, you will only be able to view these saved designs. If they are a part of an order, you will be able to reorder them, but if they have not yet been ordered, you will not be able to order them or edit them, only view them.

For this reason, we advise that you wait until all orders are complete prior to migration. Once the orders have been completed, you will be able to reorder them from the new website. Please note that this does NOT pertain to new orders on the new website. For new orders, you will be able to view proofs, approve the proofs, etc.

Please also remember that once you migrate over, you will not be able to go back; you will not have access to the old website any longer.

 

DESIGNING FILES

KTPStudio.com does not provide any design files.

CUSTOMER SUBMITTED ARTWORK OR GRAPHICS

All artwork or designs and images must be provided in CMYK format, excluding products labeled otherwise*. KTPStudio.com is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes or converting from CMYK to RGB.

All artwork, designs and images must be provided in a minimum of 350 DPI and CMYK color mode (unless otherwise stated). KTPStudio.com is not responsible for images printed as fuzzy, distorted or pixelated due to customer provided artwork.

Additional fees may apply for files larger than 30MB.

*More information in product details and file set up tab.

ADDITIONAL FEES FOR PROCESSING 2ND PROOF

The first proof for each order is free (included in the printing price). Replacing any files after the first proof has been sent will result in additional charges for each file replacement, as files would have to be reprocessed.

A $5.00 reprocessing fee applies to the following products:
A-Frame Sign, Banner, Business Card, Bookmark, Club Flyer, Collectors Card, Door Hanger, Event Ticket, Floor Decal, Flyer, Framed Print, Greeting Card, Hang Tag, IllumaPrint Panel, Letterhead, Metal Wall Print, Mounted Wall Print, Mousepad, Mugs, Notepad, Photo Plaque, Postcard, Puzzle, Rack Card, Retractable Banner Stand, Rigid Signs, Rip Business Card, Rolodex Card, Roll Label, Special Shape, Sticker, Table Tent, T-Shirt, Wide Format Poster, Window Cling, Window Decal, Window Perf and Yard Signs

A $15.00 reprocessing fee applies to the following products:
Envelope and Staggered Cut Flyer.

A $30.00 reprocessing fee applies to the following products:
Booklet, Brochure, Calendar, Catalog, CD Package, DVD Package, Folders, Mini Menu and Posters

COLOR PROOFING, MATCHING & PRINTING

KTPStudio.com is not liable for color matching or ink density on screen proofs approved by Customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.

KTPStudio.com will try its best to match the gradient density of each color, but KTPStudio.com is not liable for the final appearance of a color.

Important: Gang-run printing is the process by which multiple (and different) customer jobs are combined on a large print sheet and are run at the same time. For example, we lay out 65 different customer business cards and postcards on one gang-run sheet, and run the sheet 1000 times to get 65 sets of 1000 cards. Each card set is a different card. This process allows us to spread the expensive initial setup cost of running a full-color offset print run among 65 customers.

The application of High Gloss UV Coating may affect or change the appearance of printed colors. KTPStudio.com is not liable for the final color appearance of High Gloss UV-coated product’s.

Greeting Cards: High-quality, full-color digital printing for quantities of 25 and 50. We cannot guarantee the facility in which your order will be printed. In the case of a mechanical issue in one of our facilities, we may print your order in another facility to ensure you receive your order in a timely manner.

ENVELOPES AND LETTERHEADS PAPER EFFECT DUE TO COLOR

Please note that because our letterhead and envelope paper stock is “uncoated”, we do not recommend using colors with high color density. By this we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.

STICKERS AND ROLL LABELS

Stickers and Roll Labels have not been approved for safety for use on food packaging or for direct contact with food. Do not apply Stickers and Roll Labels to already frozen materials.

ORDER CANCELLATION

KTPStudio.com will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.

If a job is canceled, any labor hours (proofs, graphic design work, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. The minimum is $15 (15%-30% of the total transaction).

Once the order has already gone to print, we will only refund you the shipping. We cannot refund you when your order has been sent to print, because production has already begun.

If a job is canceled prior to it going to print, any labor hours (proofs, graphic design, etc.) and/or administrative fees (credit card fees, etc.) will be subtracted from your refund. Once the order has been placed successfully, refunds will not be issued for Logo or Design services. For orders between $0 – $199.99: $15 fee. For orders between $200 – $299.99: $30 fee. For orders of $300 or more: 10% of the total amount the customer was charged.

Keep in mind that all charges related to expedited printing (rush) or shipping are not refundable, including for those orders that are returned for any reason. You must return 100% of the product within 15 days (at your own expense) from the time when the delivery was received.

Since each order is unique to the customer, it has no re-sale value (once it has been printed). All sales are final. If we verify that we made an error, we will reprint the order, free of charge.

Orders on hold due to file or payment issues will be canceled by KTPStudio.com if no response is received from the customer within two weeks. Charged orders that have been canceled due to no response will be subject to a cancellation fee, as stated above.

There is a NO REFUND policy for Logo and Graphic Design Service orders that have been placed.

All work and services rendered to Customer remains KTPStudio.com property until Customer has paid for it and discharged all other debts owing to KTPStudio.com. If Customer misuses service(s) in any way, KTPStudio.com reserves the right to contact the parties responsible for the misuse, and demand the cost for the service(s).

RETURNS AND REFUNDS

Since each order is unique to the Customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.

The Customer must notify KTPStudio.com within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement, Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was placed.

All charges related to expedited printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by the Customer’s own expense.

COUPONS

Coupons cannot be applied to orders containing Custom Quotes, Direct Marketing, or Mailing Services.

All discounts must be applied at time of checkout unless otherwise stated. See specific coupon for discount code and details. Cannot be applied after order has been placed.

For free standard shipping, no coupon is required. Free standard shipping applies to the Continental US only and excludes Hawaii & Alaska. Valid for a limited time only, unless otherwise stated. Excludes rush orders. Free shipping and a discount cannot be applied at the same time. Cannot be combined with another offer or discount, or for mailing, marketing or design services.

Free Shipping on various products automatically applies to your order by choosing 2″ x 3.5″ Business Cards with 14pt Gloss Coated Cover with High Gloss UV for, double sided, for 2500 quantity. For a limited time only.

Coupon codes are for one-time use only. Max discount amount: $100. Coupons are valid for a limited time only. Coupon code must be applied upon checkout and cannot be applied after the order has been placed. Discount applies to the printing cost only, not applicable on tax or shipping and handling charges. 100% Satisfaction Guarantee to our first-time retail customers for orders with a subtotal up to $100. If you are not entirely satisfied with the finished printed product, you can send it back to us for a full refund of the printing cost only.

Coupon cannot be combined with another offer or discount, or applied to orders containing custom quotes, mailing, marketing or design services. Valid for the Continental United States only.

ORDER SHIPPING & DELIVERY

KTPStudio.com will always make sure that any production difficulties do not delay delivery schedules. In no case shall KTPStudio.com be liable for any consequential or damages resulting from any delay in shipment or delivery.

All KTPStudio.com customers agree not to hold KTPStudio.com liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond KTPStudio.com’s direct control. KTPStudio.com shipment and delivery dates are calculated based upon estimates provided by our suppliers.

KTPStudio.com will always make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulties, rush charges/fees will be refunded or waived where applicable. However, technical difficulties will not be the grounds for order cancellation.

Orders that will be picked up: Please allow up to one additional business day after the turnaround time to prepare packages for pickup.

Orders that will be shipped: Please allow one additional business day for receipt of labeling and billing information before counting turnaround time for shipping. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for KTPStudio.com to relay your information to the shipping carrier for the arrival scan, and the following 3 business days/non-holidays for your shipment to arrive.

Please note, some orders may receive tracking information on a Saturday, although the order will not leave our facility until the following business day. In the case of a Monday holiday, the order will leave our facility the following business day.

Please be advised that we do not combine different items or orders for shipping. Due to the nature of gang-run printing, each item may be placed on a separate batch, and each batch may be completed at a different time than the rest of the items on the order. Thus, we ship each item separately to ensure you receive your products as soon as they are ready. We may combine shipping for items that have the same options, such as paper stock, quantity, etc.

Shipping suggestions are estimated and cannot be guaranteed.

Please note: Due to size limitations, we will not ship to PO Boxes.

NEXT DAY AM/PM SERVICE SHIPPING METHOD

Next Day AM/PM delivery is available to all 50 states and Puerto Rico, with some limitations in Alaska and Hawaii (Metro Alaska and Hawaii only).

 

Pickup or Delivery – Limited Access Locations

  • Before attempting pickup or delivery at Limited Access Locations, Carrier must reach an agreement with the consignor or consignee regarding the date and time (approximate) of such pickup or delivery. This arrangement for pickup or delivery shall be made before pickup, or tender of delivery is initially attempted, and shall include at least the following:
    • The shipment may be delivered to the address on the bill of lading or may be picked up by the consignee at Carrier’s terminal.
    • Carrier’s next delivery schedule for the delivery area and the delivery requirements, including:
      • The shipment weight, number of packages and payment requirements
      • Additional services that may be available and the respective charges, including delivery to positions not immediately adjacent to Carrier’s vehicle (item 566) and lift gate services (item 892)
  • When Carrier is requested or required to arrange for a pickup or delivery at a location with limited access, the following charge shall apply: $120.00 per shipment
  • In the case of delivery, the charge provided for in this Item will include an initial notification to make delivery arrangements. Any additional notifications will be subject to the provisions of Item 647 and assessed to the party requiring the additional notice.
  • Unless the bill of lading is specifically endorsed to show prepayment of these charges, they will be collected from the party who authorized the additional services or the party responsible for the payment of the freight charges. The charges will apply separately for pickup and separately for delivery, and will be in addition to all other charges.
  • The term “Limited Access Locations” includes, but is not limited to the following:
    • Churches and all houses of worship
    • Commercial establishments not open to the walk in public during normal Business Hours
    • Construction sites (see Note 2)
    • Fairs and carnivals
    • Farms and ranches
    • Individual (Mini) storage units
    • Military bases / installations
    • Mine sites (see Note 3)
    • National parks
    • Oil fields (see Note 4)
    • Prisons or other correctional facilities
    • Schools with no loading dock

Other similar locations where pickup or delivery is restricted or limited (see Item 753 for Residences).

Note 1: Not applicable on Urgent shipments (as defined in Item 822) moving “out-of-network.”
Note 2: Construction site is the site of any construction of buildings, roads or bridges or other structures including the entire property upon which the construction is taking place, and delivery to any facility (such as warehouses, depots, supply houses or similar facilities) located on such property.
Note 3: Mine site is the site of any pit, excavation, shaft or deposit at which coal, ore or minerals is, has been, or will be extracted. Such site or “mine” shall include the entire property upon which the mine is located, and delivery to any facility (such as mine warehouses, mine deposits, mine supply house, mine tipples or similar receiving facilities) located on such property will be considered as delivery to a mine. On shipments involving stop offs, charges apply to each portion of the shipment delivered to a mine site.
Note 4: Oil field is the site of any pit, excavation, shaft, deposit (including tar/oil sand) or rigging at which crude oil, natural gas or other fossil fuel is, has been, or will be extracted. Such site or oil field shall include the entire property upon which the site is located, and delivery to any facility (such as, but not limited to, field warehouses, field deposits, field supply house or similar receiving facilities) located on such property will be considered as delivery to an oil field. On shipments involving stop offs, charges apply to each portion of the shipment delivered to an “oil field” site.

Please note: Shipments destined to certain zip codes will be subject to a “per shipment” surcharge. This surcharge will be in addition to all other applicable rates and charges, and will be added to the freight bill as a separate line item. The surcharge will be billed to and shall be the responsibility of the party who is responsible for payment of the line haul freight charges. Upon checkout, if your zip code requires a surcharge, the surcharge will be added to the total freight cost.

SHIPPING ERRORS & LOST PACKAGES

Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done within 30 days from package shipment. KTPStudio.com is not responsible for 3rd party shipping errors, omissions or damaged shipments.

CUSTOMER SUPPLIED INCORRECT ADDRESS

When a package is not delivered due to an error made by the Customer in submitting the proper shipping address, KTPStudio.com will reship the package with the corrected address and charge an additional shipping fee for the shipment.

MAILING SERVICES

Multiple mailings can be held in-house for no more than 2 months.

Since KTPStudio.com’s permit number is indicated on the Indicia, we will not be able to send you the remaining pieces of your marketing/mailing order. We will only be able to send you five samples. Remaining pieces can be stored for up to one month for future mailings, or recycled.

KTPStudio.com’s permit Indicia is the property of KTPStudio.com and can only be used by KTPStudio.com. Any misuse of KTPStudio.com’s permit Indicia is prohibited and will result in an automatic cancellation of your account, charges for violation, and any postage fees.

MAILING LIST DATA ARE SOLD ON A STRICTLY “AS IS” BASIS. KTP STUDIO. DBA KTPSTUDIO.COM DOES NOT ASSURE OR WARRANT THE CORRECTNESS, COMPREHENSIVENESS OR COMPLETENESS OF THE DATA

MARKETING SERVICES

For the expedited processing and level of service provided by our marketing department, all marketing orders and packages include a 10% markup on all products and services excluding postage.

 

MAILING LIST DATA ARE SOLD ON A STRICTLY “AS IS” BASIS. KTP STUDIO. DBA KTPSTUDIO.COM DOES NOT ASSURE OR WARRANT THE CORRECTNESS, COMPREHENSIVENESS OR COMPLETENESS OF THE DATA

CREDIT CARD CHARGES

Orders of $600 or greater may require an authorization form and a copy of credit card and driver license (a valid photo ID).

All orders above $5,000.00 must be paid by cashier’s check, money order or wire transfer (please contact the accounting department for ABA information).

CHECKS

Please be advised that we do not accept checks from first time customers. If you have any questions, please email us at richard@ktpstudio.com or contact our Accounting Department.
Important: Your order will not be processed until payment is received